BLANC NOTES
Privacy

Your music stays yours.

Last updated 23 September 2026 · Operator: Blanc Notes (the company's registered name and office will appear here once it is registered)

Draft for review. This page describes Blanc Notes as it works today. It will be checked by a solicitor before launch, and the operator's registered details added once the company is registered. Questions now: support@blancnotes.app.

Your projects, recordings and edits stay on your iPhone. An account carries your progress, friends and matches — never your music. We don't sell data or show adverts, and you can download or delete everything from Profile → Privacy & data.

The short version

What we hold, and why

WhatWhyWhere
Your sign-in: your email address, or the private relay address Apple gives us, and which way you signed in (Apple, Google or an emailed code)To create your account and keep it secureSupabase, London
The name and username you choose, and the character you pickSo friends can find you and see who they're playingSupabase, London
Progress: level, XP, streak, medals, league, wins and lossesLeaderboards, leagues and matchesSupabase, London
Friends, friend requests, matches and their scores (accuracy only)Head-to-head challenges and the arenaSupabase, London
Pieces you choose to list in the arena or send to a friend: the notes only, with the title you give them — never a recordingSo the other player can hear and play the same pieceSupabase, London
Creator Programme: your application, your social handle and profile link, the post links you log, and the days of Pro you're givenTo review applications and reward postsSupabase, London
Purchases and what they unlock (Apple sends us a record; we never see card details)To give you what you paid for, and for tax recordsSupabase and our server, London
Reports and blocks you makeTo keep the arena safeSupabase, London
A notification token, if you turn notifications on, and your notification choicesTo tell you about your streak and your matchesSupabase; delivered by Apple
Content-free app usage events — for example "an export finished", how long it took, the kind of phone. Never your music, titles, lyrics, links or filesTo find what's broken and what's slowSupabase, London

Most of this is needed to provide the service you asked for (the legal basis is our contract with you). Usage events and keeping the service secure rely on our legitimate interests, which we keep small. Marketing notifications only ever go out if you turn them on.

What stays on your phone

Songs you import, recordings, the notes and edits in your projects, lyrics, backgrounds and exported videos. Your phone's backup to iCloud is between you and Apple.

Who helps us run it

We share information only with them, to run the service, or where the law requires it.

Other people can see

Your name, username, character, league, medals and record are visible to other players — on leaderboards, in the arena and on your profile. Pieces you list can be previewed and played by people in your league. Your email address is never shown to anyone.

How long we keep it

For as long as you have an account. When you delete your account, everything tied to it is deleted straight away, except purchase records, which the law requires us to keep for tax purposes (up to seven years) — and those are kept without anything that says they were yours.

Your rights

You can see a copy of everything we hold (Profile → Privacy & data → Download account data), correct your name, and delete your account from the same place. You can also object to or ask us to limit how we use your information. Write to support@blancnotes.app. If you're unhappy with how we've handled it, you can complain to the Information Commissioner's Office (ico.org.uk).

Age

Blanc Notes is for people aged 13 and over.

Changes

If this changes in a way that matters, we'll say so in the app before it takes effect.